I love great customer service. I really do! If a waiter screws up my order and comps me something without asking, but doesn't really affect my dinner, I usually put a portion of the cost of the item in the tip.
So I love the place I take Red for doggie day camp. It's a place called Kennel Club USA. It's on the way to work and has a huge facility for playing. They post pictures on Facebook and Red has been featured a few times. It's not cheap, but I love it. Here's why:
After finishing up Red's last package, finances were tight so I could get her another one. Well Red has been emo lately and I thought a visit to day camp would help. She hasn't been in a long time. I called this morning hoping they could squeeze her in and they could. Didn't ask for my name or anything. I walk in with Red and they knew her by name. It had been 3-4 months since her last visit. I was amazed. They knew her name when she was going 1-2 times a month, but I was seriously impressed they still remembered her. Obviously Ref is unforgettable, but that's as her mom saying it. So good job kennel club. You've got a customer for life. I just wish you would separate dogs for feedings when boarding.
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